About

Sasana Tours & Safaris History and Background

Sasana Tours and Safaris is a professional, vibrant destination management company, with a strong support base in terms of experience in this industry, which stems from its parent company Car Rental Services (Avis Zimbabwe - www.avis.co.zw). Our culture of exceptional service delivery in the tourism industry is unquestionable.

We understand that the world is changing and with it the needs of our clients, hence, as Sasana, we see our potential in anticipating change and not simply reacting to it. This is achieved by continuous innovation, having well-groomed and trained staff complement which is backed by years of experience in the industry.

Vision

To become unmatched in providing travel and tour operator services in Zimbabwe by providing seamless service that is innovative, incomparable and one that gives our clients maximum benefit by matching our capabilities and resources with the ever changing needs of our clients.

Mission

To provide not just a service but an unforgettable experience, which speaks of exceptional service and one that lasts in the minds of our clients

Service Delivery

Innovation

Our staff are trained to think beyond conventional methods in order to deal with the ever changing needs of our customers.

Teamwork

We believe that all stakeholders are important in the provision of excellent service; hence we always strive to create partnerships that are mutually beneficial.

Customer Care

We strive to understand the needs of our customer and attend to queries or complaints effectively and efficiently.

We aim to provide a service that is personal, effective and efficient; providing maximum convenience to our clients.